At Gerber Knives And Tools we try hard to maintain great customer satisfaction levels.
Gerber Knives And Tools must be notified within 24 hours after receipt of all damaged goods or shortages.
Contact the Gerber Knives And Tools Customer Service Department at firstname.lastname@example.org for a return authorization number (RA#)
and a return address before returning the product.
Please note that the following items may not be returned:
After 7 days Gerber Knives And Tools reserves the right to require the purchaser to return the defective goods directly to the manufacturer for replacement.
All returns must have the complete Return Authorization # (RA#) prominently displayed on the shipping label in order to be received into our warehouse. If the RA# is not visible, your shipment may be refused.
All non-defective items returned are subject to a 20% restocking fee.